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ELDENWAY HOME is operated by ELDENWAY DINING LLC, established in 2026. Contact us about products, orders, delivery, returns, exchanges, payments or privacy.

Customer service

Email: support@eldenwayhome.com
Phone: +1 803-374-7788

Customer service is available Monday to Friday, 09:00–17:00 ET (U.S. Eastern Time). Order processing and customer service are closed on weekends and U.S. public holidays. ET follows Eastern Standard Time or Eastern Daylight Time as applicable.

Help with your order

Include your order number and the details of your request so we can identify your purchase. Do not email full payment-card details. For a return, request the downloadable return form, prepaid label and return destination from customer service.

The business address below is for company contact and correspondence. Parcel returns must use the destination we provide with your instructions.

To request cancellation or an address or order change, contact support@eldenwayhome.com as soon as possible. These requests can only be completed before shipment. Once an order has shipped, use the procedures in our Return and Refund Policy. Your statutory right of withdrawal remains available.

See our Shipping Policy, Return and Refund Policy and Privacy Policy.

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Customer service

Help with your order

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